EPICAL'S SERVICES
Process Mapping
Effective Process Mapping for Continuous Improvement
Mapping a process has several advantages that can help organizations improve their workflows and achieve better results. Here are some of the key reasons.
- Simplify and streamline processes: By creating a process map, you can identify and eliminate unnecessary steps, making the process more streamlined and efficient.
- Improving understanding and communication: A visual representation of the process helps team members and stakeholders understand how the process works, which improves communication and coordination within the organization.
- Identify areas for improvement: Process mapping makes it easier to identify bottlenecks, redundancies, and other inefficiencies that can be addressed to improve the process.
- Documentation and standardization: By documenting processes, you can ensure that workflows are standardized and that everyone follows the same procedures, reducing the risk of errors and variations.
- Plan and organize projects: Process maps help plan and organize projects by visualizing all the steps and ensuring that necessary resources and information are available.
- Support for continuous improvement: Process mapping is a fundamental part of continuous improvement, as it provides a clear picture of the current state and helps identify opportunities for future improvements.
Why Process Mapping is Crucial Before a System Change
Process mapping is an essential part of preparations for a system change and can help ensure the transition is as smooth and successful as possible. Here are some of the main reasons why it is important:
- Understanding Current Processes: By mapping out existing processes, you gain a clear picture of how things currently operate. This helps identify which parts of the process are working well and which need improvement.
- Identify Requirements and Needs: Process mapping helps clearly define the functions and requirements that the new system must fulfill. This ensures that the new system truly meets the needs of the organization.
- Reduce Risks: By having a detailed understanding of current processes, you can better anticipate and manage potential problems and risks that may arise during the system change.
- Streamline the Transition: A clear process map makes it easier to plan and execute the transition to the new system. It helps ensure that all steps in the process are well-coordinated and that no important details are overlooked.
- Improve Communication and Training: Process mapping facilitates communication between different departments and stakeholders. It also makes it easier to train staff on the new system, as there is a clear reference point for how the processes should function.
- Support for continuous improvement: Process mapping is not only useful before a system change but can also be used to continuously improve processes and workflows even after the transition. Here are some ongoing benefits:
The Layout of Process Mapping
The process mapping is conducted in a workshop format where Epical asks questions and maps out the process. The role of the workshop participants is to be actively involved by:
- Mapping Your Existing Process Using SIPOC
- Identify Variation:
- Identify Waste:
- Suggest process improvements
- Defining the process flow.
- Document the process flow.
Who Participates in Process Mapping?
Managers, leaders, and invited participants who have insight into how the process is conducted
Scope and Content of Process Mapping
2-3 workshopsdagar och remisshantering på framtagen process
How is Process Mapping Delivered
Documented process flow with associated process instructions
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Håkan Östholm
Sales and Senior Business Consultant
