FÖR DIG SOM REDAN HAR MAXIMO
Maximize your Maximum Solution
WHAT DO WE OFFER?
Optimize Your Maximum Solution for Best Results
At Epical, we strive to help you, as a Maximo customer, maximize the value of your Maximo solution, whether you are an existing Epical customer or not. We do this by, for example, being proactive in the Maximo user community, highlighting offers and information that we believe reflect your needs in our marketing communications, or being proactive in our support and maintenance services.
Currently, as Maximo 7.6.1 approaches its 'End of Support' on September 30, 2025, transitioning to the new technology platform for Maximo Application Suite, we are presenting offers related to advisory services for developing an upgrade strategy and offers for executing the upgrade. Once all customers have completed the upgrade, other offers reflecting new needs will take shape on this page. There are also offers that will always be relevant.
With an understanding of both the technology and the processes that govern your maintenance work, we at Epical can help you, as an existing Maximo user, fully utilize the system. We always take a holistic approach and carefully evaluate technical changes in your system to ensure compatibility with your maintenance, inventory, and procurement processes. We can assist you with both large and small tasks, from upgrading to Maximo Application Suite to customizing a report. Regardless of the scope, you can trust that, as an IBM Platinum Partner, we work closely with IBM to deliver the highest possible quality.
WHAT DO WE OFFER?
"When you want to
maximize
your maximum solution"
Optimize Your Maximum Solution for Best Results
At Epical, we strive to help you, as a Maximo customer, maximize the value of your Maximo solution, whether you are an existing Epical customer or not. We do this by, for example, being proactive in the Maximo user community, highlighting offers and information that we believe reflect your needs in our marketing communications, or being proactive in our support and maintenance services.
Currently, as Maximo 7.6.1 approaches its 'End of Support' on September 30, 2025, transitioning to the new technology platform for Maximo Application Suite, we are presenting offers related to advisory services for developing an upgrade strategy and offers for executing the upgrade. Once all customers have completed the upgrade, other offers reflecting new needs will take shape on this page. There are also offers that will always be relevant.
With an understanding of both the technology and the processes that govern your maintenance work, we at Epical can help you, as an existing Maximo user, fully utilize the system. We always take a holistic approach and carefully evaluate technical changes in your system to ensure compatibility with your maintenance, inventory, and procurement processes. We can assist you with both large and small tasks, from upgrading to Maximo Application Suite to customizing a report. Regardless of the scope, you can trust that, as an IBM Platinum Partner, we work closely with IBM to deliver the highest possible quality.
CLICK AND READ
This is what we can help you with to Maximize Your Maximum Solution
Get Consulting for Your Maximo Solution from Epical
At Epical, we offer expert support for both long-term strategic decisions and current technical challenges you may be facing. Whether you're looking to scale up your solution, optimize the system for new needs, or considering future investments, we are here to provide guidance every step of the way. With our extensive experience in both systems and processes, we help ensure that Maximo continues to be a future-proof solution that best supports your maintenance and inventory operations.
Currently, as Maximo 7.6.1 approaches its 'End of Support' on September 30, 2025, and transitions to the new technology platform for Maximo Application Suite, we offer you consulting services to help define your strategy, plan, solution, and budget for the upgrade.
We can also address support issues after the 'End of Support' if the need arises.
Upgrade to Maximo Application Suite with Epical
Let us at Epical do the heavy lifting when you decide to upgrade to Maximo Application Suite. As the first step, we always recommend upgrading Maximo 7.6.1 to Maximo Manage in the Suite. This is to lay the foundation first before implementing new applications in the suite.
Beyond the technical upgrade to the new platform, we can, thanks to our broad expertise in both systems and processes, help you assess the current situation from both perspectives and suggest any potential improvements.
Once the foundation is laid, we will then help you get started with your choices from what Maximo Application Suite has to offer, such as the applications Monitor, Health, Visual Inspection, Assist, and Predict, to take your maintenance to the next level. As an IBM Platinum Partner, we have access to all the tools needed to carry out a seamless upgrade to Maximo Application Suite.
Develop Your Maximo Solution with Epical
Do you need help implementing new applications into your Maximo solution, or do you need to develop the next component in an existing Maximo application? At Epical, we offer customized services, big or small. Perhaps you need to review and adjust one of your integrations, or maybe you'd like to get started with mobility from scratch? Together, we'll sit down and create a plan for how the work should be structured and how we can most effectively achieve your goals, taking into account both systems and processes. We have extensive expertise and experience in several areas such as:
- Integration Development
- Report Development (BIRT)
- Application Development
- IBM Cognos Analytics
- Maximo Mobile
- Maximo Scheduler
- Maximo Monitor, Health och Predict
- Maximo Visual inspection
- Maximo Assist
- Startcenter
- Asset Register
- Permission Setup/Set up/Optimize
Train Your Organization in Maximo with Epical
To get the most out of Maximo, it’s essential that you and your maintenance organization possess the right skills and understanding of the system. We tailor training based on your organization’s situation and needs. Our interactive training sessions, which balance theory and practice, are available on-site or remotely, in Swedish or English. We offer training at all levels: awareness, knowledge, and skills, for both users and administrators – everything from navigating the system to managing users and permissions. This is a selection of what we can train you in regarding Maximo:
- A Basic Introduction to Maximo for New Users
- Basic and in-depth instruction per application for users
- Advanced instruction per application for administrators
- Basic and in-depth instruction within Maximo Mobile
- Basic and in-depth instruction within Scheduler
- Instruction in user and permission administration
- Instruction in Maximo Integration Framework
"More information about each Maximo training can be found in our complete training catalog (further down the page) under 'Enterprise Asset Management' in the Maximo training section. In the training catalog, you will also find our more business-oriented training under 'Enterprise Asset Management.'"
Temporary Resource Augmentation for Your Support and Maintenance Organization with Epical
Do you need temporary resource augmentation to complete specific projects or tasks related to Maximo? Whether it's handling a temporary workload or complementing your internal team with specialized expertise, you can rely on support from Epical. We offer expertise in areas such as:
- Infrastructure
- Architecture
- Integration
- Development (logic, reports, mobility)
Business Development
If there is a need to eliminate variation and establish systematic approaches and new principles for how maintenance, inventory, and operational procurement are managed with Maximo as system support, we offer our 'All the way to value' concept. Here, we help you map your current state and define and anchor your desired state using auditing as a methodology. The gap between the current state and the desired state identifies the action plan required to achieve your business goals. Examples of improvement areas after an audit:
- Standardize and systematize the process from creating a service request, through planning & preparation, and scheduling, to being assigned for execution.
- Standardize and systematize the process from spare parts preparation to the entire inventory process.
- Standardize and systematize all maintenance engineering processes.
- Standardize and systematize all management processes.
- Roles, positions, and forums in the organization?
- Optimize the utilization of spaces?
- Streamline with digitalization as a tool
- Development of your Maximo solution or other system supports
CLICK AND READ
This is what we can help you with to Maximize Your Maximum Solution
Get Consulting for Your Maximo Solution from Epical
At Epical, we offer expert support for both long-term strategic decisions and current technical challenges you may be facing. Whether you're looking to scale up your solution, optimize the system for new needs, or considering future investments, we are here to provide guidance every step of the way. With our extensive experience in both systems and processes, we help ensure that Maximo continues to be a future-proof solution that best supports your maintenance and inventory operations.
Currently, as Maximo 7.6.1 approaches its 'End of Support' on September 30, 2025, and transitions to the new technology platform for Maximo Application Suite, we offer you consulting services to help define your strategy, plan, solution, and budget for the upgrade.
We can also address support issues after the 'End of Support' if the need arises.
Upgrade to Maximo Application Suite with Epical
Let us at Epical do the heavy lifting when you decide to upgrade to Maximo Application Suite. As the first step, we always recommend upgrading Maximo 7.6.1 to Maximo Manage in the Suite. This is to lay the foundation first before implementing new applications in the suite.
Beyond the technical upgrade to the new platform, we can, thanks to our broad expertise in both systems and processes, help you assess the current situation from both perspectives and suggest any potential improvements.
Once the foundation is laid, we will then help you get started with your choices from what Maximo Application Suite has to offer, such as the applications Monitor, Health, Visual Inspection, Assist, and Predict, to take your maintenance to the next level. As an IBM Platinum Partner, we have access to all the tools needed to carry out a seamless upgrade to Maximo Application Suite.
Develop Your Maximo Solution with Epical
Do you need help implementing new applications into your Maximo solution, or do you need to develop the next component in an existing Maximo application? At Epical, we offer customized services, big or small. Perhaps you need to review and adjust one of your integrations, or maybe you'd like to get started with mobility from scratch? Together, we'll sit down and create a plan for how the work should be structured and how we can most effectively achieve your goals, taking into account both systems and processes. We have extensive expertise and experience in several areas such as:
- Integration Development
- Report Development (BIRT)
- Application Development
- IBM Cognos Analytics
- Maximo Mobile
- Maximo Scheduler
- Maximo Monitor, Health och Predict
- Maximo Visual inspection
- Maximo Assist
- Startcenter
- Asset Register
- Permission Setup/Set up/Optimize
Develop Your Maximo Solution with Epical
Do you need help implementing new applications into your Maximo solution, or do you need to develop the next component in an existing Maximo application? At Epical, we offer customized services, big or small. Perhaps you need to review and adjust one of your integrations, or maybe you'd like to get started with mobility from scratch? Together, we'll sit down and create a plan for how the work should be structured and how we can most effectively achieve your goals, taking into account both systems and processes. We have extensive expertise and experience in several areas such as:
- Integration Development
- Report Development (BIRT)
- Application Development
- IBM Cognos Analytics
- Maximo Mobile
- Maximo Scheduler
- Maximo Monitor, Health och Predict
- Maximo Visual inspection
- Maximo Assist
- Startcenter
- Asset Register
- Permission Setup/Set up/Optimize
Train Your Organization in Maximo with Epical
To get the most out of Maximo, it’s essential that you and your maintenance organization possess the right skills and understanding of the system. We tailor training based on your organization’s situation and needs. Our interactive training sessions, which balance theory and practice, are available on-site or remotely, in Swedish or English. We offer training at all levels: awareness, knowledge, and skills, for both users and administrators – everything from navigating the system to managing users and permissions. This is a selection of what we can train you in regarding Maximo:
- A Basic Introduction to Maximo for New Users
- Basic and in-depth instruction per application for users
- Advanced instruction per application for administrators
- Basic and in-depth instruction within Maximo Mobile
- Basic and in-depth instruction within Scheduler
- Instruction in user and permission administration
- Instruction in Maximo Integration Framework
"More information about each Maximo training can be found in our complete training catalog (further down the page) under 'Enterprise Asset Management' in the Maximo training section. In the training catalog, you will also find our more business-oriented training under 'Enterprise Asset Management.'"
Temporary Resource Augmentation for Your Support and Maintenance Organization with Epical
Do you need temporary resource augmentation to complete specific projects or tasks related to Maximo? Whether it's handling a temporary workload or complementing your internal team with specialized expertise, you can rely on support from Epical. We offer expertise in areas such as:
- Infrastructure
- Architecture
- Integration
- Development (logic, reports, mobility)
If there is a need to eliminate variation and establish systematic approaches and new principles for how maintenance, inventory, and operational procurement are managed with Maximo as system support, we offer our 'All the way to value' concept. Here, we help you map your current state and define and anchor your desired state using auditing as a methodology. The gap between the current state and the desired state identifies the action plan required to achieve your business goals. Examples of improvement areas after an audit:
- Standardize and systematize the process from creating a service request, through planning & preparation, and scheduling, to being assigned for execution.
- Standardize and systematize the process from spare parts preparation to the entire inventory process.
- Standardize and systematize all maintenance engineering processes.
- Standardize and systematize all management processes.
- Roles, positions, and forums in the organization?
- Optimize the utilization of spaces?
- Streamline with digitalization as a tool
- Development of your Maximo solution or other system supports
Management
Keep your system in top condition with Epical. With us as your management partner, you get direct access to a well-established, Swedish-speaking management function with extensive experience in managing some of Sweden’s largest Maximo installations.
We handle all types of cases such as incidents, problems, service requests, and changes in your system. Throughout all the work we do, we always consider the bigger picture of your operations and think twice before making any adjustments to the system – all to ensure that your maintenance work runs smoothly today and tomorrow.
In addition to the more operational management of your Maximo solution, we also offer three different levels of 'Governance' work, where we work together more long-term towards a worry-free operation.
Support portal
We at Maximo Management assist you as a customer in a fast, efficient, and personalized way. With us, you get several benefits:
- We offer support in Swedish, which facilitates communication and makes your everyday life easier.
- You will get direct contact with our experienced technicians without having to go through traditional 1st line support.
- We tailor a customer portal specifically adapted to your needs. In the portal, we can include everything from SLA times and reports to FAQs and much more.
Are you already a customer with us? Then you already have access to your tailored portal.
Are you a new customer or curious about what a customer portal with us might look like? Contact us at: [email protected] and we will help you get started by creating an account.
We look forward to helping you!
Solution Management
We offer you a Solution Manager who will be your contact person, following up monthly and presenting the results of the support to you. The Solution Manager leads Governancemeetings, helps you sort out any strategic issues, and can participate in your internal meetings. Here, the service packaging can, for example, include all Solution Management work in the service or parts of it during the contract period.
Monitoring
Here we monitor the system proactively and make any necessary corrections as needed. The ambition reflects the agreed service level. We also monitor your organization's system usage to ensure it corresponds to the number of agreed licenses. The service package may include that all monitoring and subsequent handling are included in the service during the contract period.
Support
We resolve incidents and problems related to your system solution that are reported by your organization. Normally, support is handled as ongoing billing in addition to the fixed price, but here the service packaging can include all incident management within the service during the contract period.
Release Management
All changes planned for your system solution are managed here as releases, which are scheduled for your planned service windows. The service package may include that all Release Management is included in the service during the contract period.
Service Requests
Here we investigate, analyze, and respond to any inquiries reported by your organization. The service package may include handling all inquiries as part of the service during the contract period.
Solution Development
All development and configuration related to the system changes ordered by your organization are carried out here. The service package may include that all development and configuration are included in the service during the contract period.
Change Management
Here we manage all handling of requests for system changes ordered by your organization. The service package may include that all administration regarding changes is included in the service during the contract period.
Deployment
Here, the deployment of everything developed and configured to implement the changes ordered by your organization is managed. This takes place during the service windows we have scheduled together throughout the year. The service package may include that all time for deployment is included in the service during the contract period.
Solution Management
We offer you a Solution Manager who will be your contact person, following up monthly and presenting the results of the support to you. The Solution Manager leads Governancemeetings, helps you sort out any strategic issues, and can participate in your internal meetings. Here, the service packaging can, for example, include all Solution Management work in the service or parts of it during the contract period.
Monitoring
Here we monitor the system proactively and make any necessary corrections as needed. The ambition reflects the agreed service level. We also monitor your organization's system usage to ensure it corresponds to the number of agreed licenses. The service package may include that all monitoring and subsequent handling are included in the service during the contract period.
Support
We resolve incidents and problems related to your system solution that are reported by your organization. Normally, support is handled as ongoing billing in addition to the fixed price, but here the service packaging can include all incident management within the service during the contract period.
Release Management
All changes planned for your system solution are managed here as releases, which are scheduled for your planned service windows. The service package may include that all Release Management is included in the service during the contract period.
Service Requests
Here we investigate, analyze, and respond to any inquiries reported by your organization. The service package may include handling all inquiries as part of the service during the contract period.
Solution Development
All development and configuration related to the system changes ordered by your organization are carried out here. The service package may include that all development and configuration are included in the service during the contract period.
Change Management
Here we manage all handling of requests for system changes ordered by your organization. The service package may include that all administration regarding changes is included in the service during the contract period.
Deployment
Here, the deployment of everything developed and configured to implement the changes ordered by your organization is managed. This takes place during the service windows we have scheduled together throughout the year. The service package may include that all time for deployment is included in the service during the contract period.
Hos oss är det enkelt att göra felanmälningar och beställningar
BOOKSHELF
Training Catalog
Utbildnings-katalog
Would you like to know more about the training programs we offer? Or get an overview of how a specific training is structured? Click on the catalog in the bookshelf to read our training catalog.
If you find one or more training programs that interest you, or if you have any questions, we are happy to help! Contact us via our contact form or reach out directly to the contact person further down the page if you want to know more about the training programs in English.
Contact Us
