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All the way to value

Our Concept: All the Way to Value

The All the Way to Value concept is based on identifying where Epical can support customers' challenges in enterprise asset management within the building blocks of process, support systems, organization, and digitalization solutions. Sometimes the solution may lie in individual building blocks, but often several building blocks need to be combined to create the foundation for reaching all the way to value.

 

Epical will act as an advisor and offer the right combination of solutions that will create the highest value based on the customer's challenge. The goal is to create synergy between the company's processes, support systems, organisation and digital solutions. The more these building blocks are connected, the greater the value that will be created.

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What Losses Are You Suffering and How Can We Take You All the Way to Value?

For You Who Are a Site Manager

For you as a Site Manager responsible for the overall enterprise asset management work in the organization, the goal and focus are generally on delivering the right number of items with the right quality at the right time and at a low cost. There is also a responsibility to ensure that the operation has high personnel safety, meets occupational health and safety requirements, and has the lowest possible environmental impact. Many of the key performance indicators that are monitored are summaries that reflect the sum of the ownership delegated down in your organization.

The challenge when facing problems often lies in understanding which part of the organization owns the root cause of the problem, as losses and waste are often caused by each other.

What are your biggest losses?

Our services are packaged to take you all the way to value regardless of loss.
Long lead times
95%
Low delivery precision
90%
High production costs
85%
Deficient enterprise asset management system
80%
Long changeover times
75%
Skills shortages
70%
High personnel costs
65%
Long ramp-up time for new acquisitions
60%
Inadequate personnel safety
55%
Recurring quality issues
50%
High maintenance costs
45%
Negative environmental impact
40%
Low equipment capacity
35%
Low operational reliability
30%
High inventory costs
25%

For Those Who Work in Production

For you as a Production Manager responsible for operations and production in the business, the goal and focus are generally on delivering the right number of items with the right quality at the right time and at the lowest possible production and inventory cost. There is also a responsibility to ensure that the business has high personnel safety and the lowest possible environmental impact.

One of the biggest challenges is often that one loss generates several new ones. For example, low operational reliability generates high inventory levels, which in turn generate long lead times and costs to avoid poor delivery precision.

Another example could be that long changeover times lead to running large batch sizes, which in turn can cause high levels of WIP (Work in Progress) when you have to break down the batch to make way for another, much more important one. This can also result in significant quality issues when things go wrong. If there is a significant difference in what is processed for each item produced, there is also a high risk of overloading the system from time to time, which often leads to new errors.

So it's easy to fall into a vicious cycle with a lot of losses and waste that characterize everyday life. However, it becomes a virtuous cycle if you eliminate or reduce the losses and waste that cause new ones.

What are your biggest losses?

Our services are packaged to take you all the way to value regardless of loss.
Speed losses
95%
Long lead times
90%
System losses
85%
Low delivery precision
80%
High WIP
75%
High production costs
70%
Long changeover times
65%
Skills shortages
60%
High personnel costs
50%
Long lead time for new acquisitions
45%
Inadequate personnel safety
40%
Recurring quality issues
35%
wasting
30%
Low equipment capacity
25%
Recurring errors
20%
Long stops
15%
Inadequate reporting of machine losses
10%

For Those Who Work with Maintenance

For you as a Maintenance Manager responsible for operational reliability in the business, the goal and focus are generally on creating reliable operations and production with high personal safety at the most accurate maintenance cost possible.

One of the biggest challenges can be that your organization finds it more enjoyable to fix errors urgently rather than prevent them and run a more planned operation. If this focus is not changed, it means that although errors are likely fixed quickly due to frequent practice, the production process is characterized by many stops, which in turn creates system losses when the equipment interferes with each other. If long breakdowns also characterize everyday life, production and logistics become difficult to plan.

Production compensates for this with inventory, more personnel, extra shifts, or parallel equipment that might not have been needed if operational reliability was in place to ensure delivery precision. However, the maintenance cost can be lower in such a reactive operation than if the "maintenance debt" did not exist. On the other hand, the indirect maintenance costs and lost production related to poor operational reliability are often significantly higher.

Thus, operational reliability work requires high discipline, where most investments in money and commitment are about being able to foresee problems before they become a reality. This work starts already in the acquisition process and continues throughout the entire lifespan of the equipment until it is disposed of.

What are your biggest losses?

Our services are packaged to take you all the way to value regardless of loss.
High Maintenance Costs - Personnel, Material, Service
95%
Low delivery precision on planned activities
90%
Recurring errors
85%
Low efficiency
75%
Low customer satisfaction
70%
Long repair times
Long waiting time
Maintenance instructions are missing on equipment
Spare parts investigation inadequate
Documentation missing/not linked to the equipment
Inadequate reporting
Inadequate object structure
Lack of analysis
Inadequate system

For Those Who Work with Inventory

For you as a Warehouse Manager responsible for inventory management in the business, the goal and focus are generally on ensuring the availability of all inventory items at the lowest possible storage cost.

The warehouse handles large inventory values that must be accurate from an authority perspective, and the inventory value must be constantly optimised to reflect the need for delivery reliability for all items. Excessive inventory costs will have a direct impact on the profitability of the business. Similarly, poor delivery reliability for warehouse items can lead to poor delivery precision in production. In such cases, production compensates with stock, more staff, extra shifts or parallel equipment that might not have been necessary if delivery reliability for warehouse items had been in place to ensure delivery precision. What are your biggest losses? Our services are packaged to take you all the way to value, regardless of loss.
High inventory value
Balance errors occur
Inadequate inventory
Low personnel efficiency
Disorder on repairables
The same item with multiple article numbers
Deficient system
Items are missing at the start of production of new equipment
Long waiting times for spare parts
Disorder around replacement items
Lack of ABC analysis

For you who Work with Purchasing

For you as a Purchasing Manager responsible for operational and more strategic purchasing in the business, the goal and focus are generally on ensuring that purchases are made cost-effectively and handled correctly.

Purchasing handles both large and small purchases, and it is important to buy the item from a supplier who can deliver the right quantity with the right quality at the right price. You want to find suppliers who themselves have a supply chain with minimal waste and losses, who can maintain high delivery precision and quality at an attractive price. Therefore, follow-up, order, and control of your suppliers are just as important as ensuring delivery monitoring of each purchase.

A poorly managed purchasing process can create indirect losses in maintenance inventory and production, and lead to the business making incorrect investments or paying too much for what is procured.

Purchasing plays a very central role in the acquisition process where the right choice of equipment and supplier can be crucial for the productivity that the acquired equipment can achieve during its lifespan and how it will, in turn, affect the value flow where the equipment will be included.

What are your biggest losses?

Our services are packaged to take you all the way to value regardless of loss.
Inventory levels are increasing
Poor delivery precision
Plastic shortage due to purchased material
Costs are increasing
High inventory value of production materials
Poor quality of purchased material
Increased order quantities
Increased lead time on purchased materials
Increased logistics costs
Production stoppage due to waiting for materials
The number of suppliers is increasing
Low efficiency

For you as a Site Manager responsible for the overall enterprise asset management work in the organization, the goal and focus are generally on delivering the right number of items with the right quality at the right time and at a low cost. There is also a responsibility to ensure that the operation has high personnel safety, meets occupational health and safety requirements, and has the lowest possible environmental impact. Many of the key performance indicators that are monitored are summaries that reflect the sum of the ownership delegated down in your organization.

 

The challenge when facing problems often lies in understanding which part of the organization owns the root cause of the problem, as losses and waste are often caused by each other.

 

What are your biggest losses? 

 

Our services are packaged to take you all the way to value regardless of loss.

Long lead times
95%
Low delivery precision
90%
High production costs
85%
Deficient enterprise asset management system
80%
Long changeover times
75%
Skills shortages
70%
High personnel costs
65%
Long ramp-up time for new acquisitions
60%
Inadequate personnel safety
55%
Recurring quality issues
50%
High maintenance costs
45%
Negative environmental impact
40%
Low equipment capacity
35%
Low operational reliability
30%
High inventory costs
25%

For you as a Production Manager responsible for operations and production in the business, the goal and focus are generally on delivering the right number of items with the right quality at the right time and at the lowest possible production and inventory cost. There is also a responsibility to ensure that the business has high personnel safety and the lowest possible environmental impact.

 

One of the biggest challenges is often that one loss generates several new ones. For example, low operational reliability generates high inventory levels, which in turn generate long lead times and costs to avoid poor delivery precision.

Another example could be that long changeover times lead to running large batch sizes, which in turn can cause high levels of WIP (Work in Progress) when you have to break down the batch to make way for another, much more important one. This can also result in significant quality issues when things go wrong. If there is a significant difference in what is processed for each item produced, there is also a high risk of overloading the system from time to time, which often leads to new errors.

 

So it's easy to fall into a vicious cycle with a lot of losses and waste that characterize everyday life. However, it becomes a virtuous cycle if you eliminate or reduce the losses and waste that cause new ones.

 

What are your biggest losses? 

 

Our services are packaged to take you all the way to value regardless of loss.

Speed losses
95%
Long lead times
90%
System losses
85%
Low delivery precision
80%
High WIP
75%
High production costs
70%
Long changeover times
65%
Skills shortages
60%
High personnel costs
50%
Long lead time for new acquisitions
45%
Inadequate personnel safety
40%
Recurring quality issues
35%
wasting
30%
Low equipment capacity
25%
Recurring errors
20%
Long stops
15%
Inadequate reporting of machine losses
10%

For you as a Maintenance Manager responsible for operational reliability in the business, the goal and focus are generally on creating reliable operations and production with high personal safety at the most accurate maintenance cost possible.

 

One of the biggest challenges can be that your organization finds it more enjoyable to fix errors urgently rather than prevent them and run a more planned operation. If this focus is not changed, it means that although errors are likely fixed quickly due to frequent practice, the production process is characterized by many stops, which in turn creates system losses when the equipment interferes with each other. If long breakdowns also characterize everyday life, production and logistics become difficult to plan.

 

Production compensates for this with inventory, more personnel, extra shifts, or parallel equipment that might not have been needed if operational reliability was in place to ensure delivery precision. However, the maintenance cost can be lower in such a reactive operation than if the "maintenance debt" did not exist. On the other hand, the indirect maintenance costs and lost production related to poor operational reliability are often significantly higher.

 

Thus, operational reliability work requires high discipline, where most investments in money and commitment are about being able to foresee problems before they become a reality. This work starts already in the acquisition process and continues throughout the entire lifespan of the equipment until it is disposed of.

 

What are your biggest losses? 

 

Our services are packaged to take you all the way to value regardless of loss.

High Maintenance Costs - Personnel, Material, Service
95%
Low delivery precision on planned activities
90%
Recurring errors
85%
Low efficiency
75%
Low customer satisfaction
70%
Long repair times
Long waiting time
Maintenance instructions are missing on equipment
Spare parts investigation inadequate
Documentation missing/not linked to the equipment
Inadequate reporting
Inadequate object structure
Lack of analysis
Inadequate system

For you as a Warehouse Manager responsible for inventory management in the business, the goal and focus are generally on ensuring the availability of all inventory items at the lowest possible storage cost.

 

The warehouse handles large inventory values that must be accurate from a regulatory perspective, and the inventory value needs to be continuously optimized to reflect the need for delivery reliability of all items. High storage costs will have a direct impact on the profitability of the business. Similarly, poor delivery reliability of inventory items can lead to poor delivery precision in production. In such cases, production compensates with inventory, more personnel, extra shifts, or parallel equipment that might not have been needed if the delivery reliability of inventory items was in place to ensure delivery precision.

 

What are your biggest losses? 

 

Our services are packaged to take you all the way to value regardless of loss.

High inventory value
Balance errors occur
Inadequate inventory
Low personnel efficiency
Disorder on repairables
The same item with multiple article numbers
Deficient system
Items are missing at the start of production of new equipment
Long waiting times for spare parts
Disorder around replacement items
Lack of ABC analysis

For you as a Purchasing Manager responsible for operational and more strategic purchasing in the business, the goal and focus are generally on ensuring that purchases are made cost-effectively and handled correctly.

 

Purchasing handles both large and small purchases, and it is important to buy the item from a supplier who can deliver the right quantity with the right quality at the right price. You want to find suppliers who themselves have a supply chain with minimal waste and losses, who can maintain high delivery precision and quality at an attractive price. Therefore, follow-up, order, and control of your suppliers are just as important as ensuring delivery monitoring of each purchase.

 

A poorly managed purchasing process can create indirect losses in maintenance inventory and production, and lead to the business making incorrect investments or paying too much for what is procured.

 

Purchasing plays a very central role in the acquisition process where the right choice of equipment and supplier can be crucial for the productivity that the acquired equipment can achieve during its lifespan and how it will, in turn, affect the value flow where the equipment will be included.

 

What are your biggest losses?

 

Our services are packaged to take you all the way to value regardless of loss.

Inventory levels are increasing
Poor delivery precision
Platsbrist på grund av inköpt material
Costs are increasing
High inventory value of production materials
Poor quality of purchased material
Ökade orderkvantitet
Increased lead time on purchased materials
Increased logistics costs
Produktionsstopp pga väntan av material
The number of suppliers is increasing
Low efficiency

How Can We Help You All the Way to Value?

We help you develop Enterprise Asset Management based on processes, organization, support systems, and digital solutions to achieve full value.

Hela vägen till värde ikonen som visar vägen en verksamhet kan åka på för att utvecklas

We are continuously developing our best practice approach in standardization, system configuration, training, and technical solutions, and are always on the lookout for smarter support systems and digital solutions that can create even more efficient processes.

Process

Our process-related offerings are designed to identify potential areas for improvement, map and standardize processes to eliminate variation, introduce structure and alignment in how the organization operates, and ensure data quality.

To improve operations/production, we offer the implementation of recognized improvement methodologies to eliminate waste and losses, and to enhance lead times, performance, and costs.

Support systems

Our support system offerings are designed to support asset management processes and enable organisations to run their processes efficiently. IBM Maximo and Efecto are available as asset management solutions, and we offer licence sales, consulting, upgrade implementation, development, training, resource reinforcement and support.

Visuella Fabriken’s 4,000 visualization products are designed to support safety and continuous improvement efforts. We also offer partner-driven solutions such as downtime tracking systems, inventory solutions, Andon, activity management, and simulation.

Organization

Our ambition is to be able to provide training in everything we implement and develop. Today, we offer around 50 courses at varying levels – from introductory and in-depth training to role-based courses and e-learning, all within the field of asset management.

We also offer consulting services where we work within the customer’s processes – everything from interim management solutions, engineering services, improvement leaders, and project managers to conducting root cause analyses. Change management focuses on identifying and resolving organizational challenges.

Digitalization

As Epical is an IT company with extensive expertise and over 400 specialists in digitalization, we also provide digital solutions.

The solutions are found within data collection, data storage, and integration to ensure the right information is available at the right time, in the right place, and at the right cost. This also includes AI solutions, data security such as identification and data access, decision support solutions that support asset management processes, and IoT solutions to become even more data-driven within asset management.

Development Journey

As our ambition is to create value for our customers, we strive to understand their challenges and issues to determine whether our solution lies in processes, support systems, organization, or digitalization. Often, the right solution is clear, and we address that specific problem, but many times there are multiple solutions to one problem. However, we will always recommend the most appropriate offering to create the greatest value for the customer. If the challenge is related to developing a business, we package our offerings as a development journey.

Example

  1. We develop the identified working methods based on our best practice library and your existing methodology.
  2. We implement/configure the system support to fully support the process.
  3. We identify and develop digital solutions to create efficient and user-friendly workflows.
  4. We provide training in developed standardization and operation of support systems and any digital solutions.
  5. We develop solutions for tracking and confirming process behavior.
  6. Ongoing support for the development of processes, support systems, organization, and digitalization based on confirmation and tracking.

Frequently asked questions

What is the purpose of auditing activities such as maintenance, storage or new purchases?
By dedicating a week to mapping out the organisation, we can gain a clear picture of the current situation and then work together to define the desired state. The gap between the current situation and the desired state is translated into specific actions to bridge that gap, and we now have an action plan for the organisation’s development journey.

There are also clients who, as part of a multi-year development process, conduct annual audits of their various operations in order to measure their progress towards their desired state.
What is it about Epical’s ‘"All the Way to Value" concept that enables the standardisation of operations such as maintenance, warehousing, purchasing and procurement to be carried out so much faster than usual?
Over the past 20 years, we have developed our approach to how operational processes within Maintenance, Stock Management, Purchasing and Procurement should be designed to achieve the desired outcomes. This experience is reflected in our ‘Best Practice’ library of processes. This means that we always present our view of the process first, and then work together to identify any necessary adjustments.

In cases where we do not have a clear picture of what the process should look like, we map out the process.

Starting from something that has already been designed to work optimally is much quicker than if we were to start from scratch.
What are the main differences between process mapping and value stream mapping?

Epical uses process mapping when the aim is to standardise the process and Epical does not have a clear picture of how the process should be designed.

Epical uses value stream mapping when the aim is to conduct a subsequent value stream analysis to identify which wastes and losses need to be reduced or eliminated in order for the value stream to deliver in line with set targets. The value stream map also shows the countermeasures for visualisation and how the value stream is intended to look once the targets have been met.

Which Lean tool does Epical recommend as the first step on one’s Lean journey?
Once an organisation has gained insight into and an understanding of the Leanphilosophy and wishes to embark on its journey towards a waste-free operation that maximises value from a customer perspective, the biggest question is often where to start. Epical recommends starting with the Lean tool Value stream mapping followed by a value stream analysis.

Following an analysis of the value stream data, one generally has a clear picture of where in the value stream action should be taken to achieve objectives, and what knowledge of tools and methods the organisation needs to put theory into practice.

The lean journey is now underway, and going forward it is important to continue focusing on value streams and to instil a new culture within the organisation that strives to eliminate waste and losses, rather than learning to live with them.
Is operator maintenance the same as TPM (Total Productive Maintenance)?
It depends. Autonomous Maintenance is one of several building blocks of TPMhere, the focus is also on specialist maintenance, systematic skills development, and achieving continuous improvements linked to losses, such as machine downtime or staff resources. Other key focus areas include quality maintenance, procurement, health, safety and the environment, and efficient administration. To say that operator maintenance is TPM is a very simplified view. Operator maintenance as a method is referred to in English as ‘Autonomous’ teams; translated into Swedish, this becomes ‘self-managing teams’, so here too in Sweden we have created a simplified view of the principle and its purpose. Implementation follows a 7-step process in which the operator team gradually develops from a group of colleagues working in the same team into a self-managing team. The initial stages focus on taking ownership of the equipment’s maintenance needs, organisation and tidiness, as well as inspection, whilst the final stages focus on the team taking ownership of continuous improvement and follow-up. Thus, the expected outcome of effective operator maintenance is to clearly see the characteristics of a well-functioning team, where daily routines and clear ownership meet the equipment’s needs for close-to-equipment maintenance, with a constant drive to eliminate unnecessary losses.
TPM, lean production and sustainability feel like outdated development philosophies – what’s the next step?

We see the next step as reaching the next level in the pursuit of sky-high productivity in harmony with sustainability by utilising the wealth of available data, now that we are seeing the EAM system (Maintenance System) – the Maximo Application Suite – take shape, designed to provide system support for this very purpose. For over 10 years, this vision has been presented as the 4th industrial revolution: ‘Digitalisation’. But it is only now, in 2025, that we see the conditions in place to be able to put this into practice in full.

It is important to bear in mind, however, that all these philosophies, methods and technical tools are interdependent; it is not a question of choosing one path over another, but rather that everything is interconnected.

TPM and other similar maintenance strategies focus on ensuring operational reliability and high machine availability by being designed to eliminate waste. Many of the key Lean principles in the pursuit of eliminating waste depend on operational reliability to function effectively and avoid disaster, particularly where the value stream involves a manufacturing process. The sustainability approach is based on LEAN philosophies with a reinforced focus on sustainability. In all these principles, standardising operations is a key fundamental principle. Standardised processes, for example, are a prerequisite for data quality, which in turn is a prerequisite for becoming even more data-driven and reaching the next level of productivity in symbiosis with sustainability.

Can you really improve operational efficiency by introducing 5S to create order and organisation?

Yes, the most common image used to illustrate efficiency to perfection is the classic scene of a Formula 1 ‘pit stop’. Here, order and organisation have been taken to the extreme, with a singular focus on time efficiency. So, naturally, order and organisation are often a fundamental prerequisite for efficient processes. However, order and organisation using the 5S method need not be limited to workshop areas; it can, for example, be applied in administrative and IT systems as well.

Can Epical help develop customised training programmes?
Yes, but hopefully you’ll find the training you’re looking for in Epical’s ever-expanding catalogue of Enterprise Asset Management courses, such as maintenance, stock management, procurement, improvements and Maximo training. For more than 13 years, we have run a training programme for maintenance managers and maintenance engineers. This means we have developed strong skills in developing training courses across all areas.

Our view on education is that each area of expertise may require a different level of depth, which will influence the structure and delivery of the courses:
  • Insight & understanding – Short theoretical training session (<4 hours)
  • Knowledge – Theory combined with practical exercises, both individually and in groups
  • Skills – Theory combined with practical exercises, undertaken both independently and in groups, supplemented by an assignment in the subject area to be practised after the course has ended, which is then reviewed during a follow-up session.
For training courses aimed at large groups and/or with recurring needs, it is recommended that you consider delivering the course as an "E-learning" programme to complement a teacher-led course.
What does the term ‘change management’ encompass in the ‘Whole Journey to Value’ framework?
A fundamental principle of Epical’s ‘All the Way to Value’ concept is based on ensuring that support systems, business processes, the organisation and other digital solutions work in harmony; this is achieved through a development journey that focuses primarily on how all the constituent parts are packaged.

This approach is underpinned by standardised processes, configured systems, integrated digital solutions, and clearly defined roles, responsibilities and authorities within the organisation.

In order to translate this approach from theory into practical application in the day-to-day work of everyone in the organisation, various change management principles must be applied. The focus here is on ensuring that everyone feels included and informed, understands the purpose and objectives, and is given the means to successfully develop the necessary skills.

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